Shipping policy

Last Updated: December 14, 2025

At Zeyora, our dedication to providing a seamless shopping experience extends globally with our range of health, wellness, and beauty products. Please review the details of our shipping policy below for a comprehensive understanding.

Shipping Costs and Times

• We currently offer shipping within the United States only.

• Shipping is free for all orders within the United States.

• Orders are processed within 1–3 business days after payment confirmation.

• Once shipped, orders are typically delivered within 5–7 business days, unless otherwise affected by external factors.

• During the checkout process, shipping details are clearly displayed for your review.

Order Processing

• Orders are processed promptly upon payment confirmation.

• Orders placed on weekends or holidays are processed on the next business day.

• Once your order has been shipped, you will receive an email notification containing your tracking number.

• You can track your order at:
https://www.track123.com

Shipping Origin

• All orders are shipped from our U.S.-based fulfillment centers.

Customs and Import Duties

• As we currently ship within the United States only, customs duties and import taxes do not apply.

Lost or Damaged Packages

• While we take great care in packaging, Zeyora is not responsible for packages lost or damaged during transit.

• Customers should contact the shipping carrier directly to file a claim and retain all packaging materials.

Order Tracking

• Tracking information is provided via email once your order has been shipped.

• Customers are responsible for monitoring their tracking updates.

Address Changes

• Address changes can be requested within 24 hours of placing the order by contacting:
[support@zzeyora.com](mailto:support@zzeyora.com)

• After this period, changes cannot be guaranteed.

Incorrect Addresses and Contact Information

• Customers are responsible for entering accurate shipping details.

• If a package is returned due to incorrect or incomplete information, reshipping costs will be the responsibility of the customer.

Delivery Confirmation

• Once the tracking status shows “Delivered,” Zzeyora is not responsible for lost or stolen packages.

• Customers are advised to contact the shipping carrier for further assistance.

Delivery Times Disclaimer

• Delivery times may be extended due to high demand, holidays, weather conditions, or other unforeseen logistical delays.

• Such delays are beyond our control and are not eligible for compensation or refunds.

Order Cancellation

• Orders can be canceled or modified within 24 hours of purchase by contacting our support team.

• Once an order has been shipped, it cannot be canceled.

Pickup and Reshipment

• If delivery attempts fail, customers are responsible for collecting their package from the carrier.

• Failure to collect the package may result in return or disposal, and any associated fees will be charged to the customer.

Inspection and Claims

• Customers must inspect their order upon delivery.

• If an incorrect item is received, it must not be opened and should be reported immediately.

• Opened or used items are not eligible for return or refund.

Important Note

Review and Acceptance of Zeyora Policies

By placing an order, you agree to all Zeyora policies, including those related to shipping, delivery, and order fulfillment.

Need Help?

For shipping or delivery questions, please contact:

[support@zzeyora.com](mailto:support@zzeyora.com)