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Terms of service
OVERVIEW
Welcome to the Zeyora store! The terms “we”, “us” and “our” refer to the Zeyora store. Zeyora operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a personalized shopping experience (“Services”). Zeyora is powered by Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with any policies referred to herein (collectively the “Terms of Service” or “Terms”), describe the rights and responsibilities you have when you use the Services.
These Terms of Service include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability, so they should be read carefully.
By visiting, using, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province or state of residence, and that you have given us your consent to allow any of your minor dependents to use the Services through devices that you own, purchase, or manage.
You may be required to provide certain information to use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, such as your email address, billing, payment and shipping information. You represent and warrant that all information you provide in our stores is accurate, current and complete, and that you have all necessary rights to provide such information.
You agree that you are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every effort to accurately display our products and services in our online stores. However, colors or product appearance may differ from what is displayed on your screen due to the type of device you use to access the store, as well as your device settings and configuration.
We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or will be the same as shown or offered in our online stores.
All product descriptions are subject to change at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer on a case-by-case basis by person, geographic region, or jurisdiction.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. Zeyora reserves the right, at its discretion, to accept or reject your order for any reason. Your order is not considered accepted until Zeyora provides acceptance confirmation. We must receive and process your payment in order to accept your order. Please review your order carefully before submitting. After an order is accepted, Zeyora may not be able to accommodate cancellation requests. If we do not accept, modify, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject only to return or exchange in accordance with our Return Policy [LINK].
You represent and warrant that your purchases are for your personal or household use only and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless explicitly stated otherwise, stated prices do not include taxes, shipping, handling, customs, or import charges.
Prices displayed in our online stores may differ from prices offered in physical stores or in other online or other stores operated by third parties. From time to time, we may offer promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. In the event of any conflict between the terms of a promotion and these Terms, the promotion terms will govern.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct and complete, (ii) you are authorized to use the credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
SECTION 5 - SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control. Title and risk of loss pass to you when we transfer the products to the carrier.
SECTION 6 - INTELLECTUAL PROPERTY
The Services and their entire contents, features and functionality, including but not limited to all trademarks, brands, text, images, visuals, graphics, product reviews, video and audio, and the design, selection and arrangement thereof, are owned by the Zeyora store, its affiliates, or its licensors and are protected by U.S. and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms shall be construed as granting you any license or other right under any patent, trademark, copyright or other intellectual property rights of Zeyora, Shopify, or any third party, and no such rights are granted. Unauthorized use of the Services may violate federal and state intellectual property laws. All rights not expressly granted herein are reserved by Zeyora.
The names, logos, product and service names, designs and slogans owned by Zeyora are trademarks of Zeyora or its affiliates or licensors. You must not use such marks without the prior written permission of Zeyora. Shopify’s name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.
SECTION 7 - OPTIONAL TOOLS
You may be provided access to customer tools offered by third parties as part of the Services, and we do not monitor, control or have any input into such tools.
You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
The Services may contain materials and hyperlinks (including any embedded third-party functionality) to websites provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you choose to access. If you decide to leave the Services to access these materials or third-party sites, you do so entirely at your own risk.
We are not liable for any harm or damages related to your access to third-party websites or the purchase or use of any products, services, resources or content on any third-party websites. Before you engage in any transaction, you should review the third party’s policies and practices carefully and make sure you fully understand them. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the applicable third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.]
Zeyora is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with Zeyora. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Zeyora, including any injury, damage, or loss arising from products and services purchased. You hereby expressly release Shopify and its affiliates from any and all claims, damages, and liabilities arising out of or related to your purchases and transactions with Zeyora.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, which can be viewed at [LINK], and some personal information may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you acknowledge that you have read these privacy policies.
Because the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access to and use of the Services for the purpose of providing and improving the Services for you. Information you submit to the Services will be transmitted to Shopify and to third parties that may be located in countries different from your country of residence, for the purpose of providing services to you, and will be shared with them. For more information about how your personal information is used by us, by Shopify, and by our partners, please review our Privacy Policy [LINK].
SECTION 11 - FEEDBACK
If you submit, upload, publish, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial purposes. For example, we may use the rights under this license to operate, provide, evaluate, improve, enhance, promote the Services, comply with our obligations, and exercise our rights under these Terms of Service.
You further represent and warrant that (i) you own all Feedback or otherwise have all necessary rights to provide such Feedback, (ii) you have disclosed any compensation or incentives you received in connection with your submission of Feedback, and (iii) your Feedback will comply with these Terms. We have no obligation to (1) keep your Feedback confidential, (2) pay compensation for your Feedback, or (3) respond to your Feedback.
We may, but have no obligation to, monitor, edit or remove Feedback that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable, or that violates any party’s intellectual property or these Terms of Service.
You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, personality or other personal or proprietary right. You also agree that your Feedback will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Services or any related website. You may not use a false email address, pretend to be someone other than yourself, or otherwise mislead us or third parties as to the origin of any Feedback. You are solely responsible for any Feedback you submit and its accuracy. We take no responsibility and assume no liability for any Feedback posted by you or any third party.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Services is inaccurate at any time without prior notice (including after you have submitted your order).
SECTION 13 - PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, state, provincial, or local regulation, rule, law, or ordinance; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, threaten, or intimidate any of our employees or any other person; (e) to submit false or misleading information; (f) to knowingly submit, receive, upload, download, use or re-use any material that does not comply with these Terms; (g) to transmit, or procure the sending of, any “junk mail”, “chain letter”, “spam”, or any other similar solicitation or marketing; (h) to impersonate or attempt to impersonate another person or entity; (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Zeyora, Shopify, or users of the Services or expose them to liability.
In addition, you agree not to: (a) upload or transmit viruses or any type of malicious code that will or may be used in any way that will affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell or exploit any portion of the Services; (c) collect or track the personal information of others; (d) spam, phish, pharm, pretext, spider, crawl, or scrape; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. If we determine at any time that you have violated any part of these Terms, we reserve the right to suspend, disable, or terminate your account.
SECTION 14 - TERMINATION
We may terminate this agreement or your access to the Services (or any part thereof) at any time without notice, at our sole discretion, and you will remain liable for all amounts due up to and including the date of termination.
The following sections will survive termination of this agreement: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature should survive termination.
SECTION 15 - DISCLAIMER OF WARRANTIES
Information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly